Contact Our Team
For support, feature requests, bug reports, EMV QR Hub integration queries, or business inquiries, please reach out to us.
Expected Response Time
We typically review and respond to all inquiries within 24–48 hours.
Direct Communication
Leadership & Developer Profiles
Support Scope & Service Level Agreement
Technical Bug Reports
If you encounter issues with the EMVCo TLV parser, CRC16 checksum validation, or specific Merchant-Presented Mode (MPM) tag formatting, please include the raw payload string in your support email for faster debugging.
Integration & API Inquiries
For businesses looking to integrate our QR generation engine or EMV parsing logic into commercial applications, please use the Business Inquiries channel. We offer guidance on ISO/IEC 18004 standards compatibility.
Data Privacy Protocol
Please do not include sensitive banking information, live private keys, or personal identifiable information (PII) in your support requests. Our team will never ask you for full merchant credentials to troubleshoot QR payload structures.